All-in-one solution for customer service
Deliver omnichannel real-time service to your customers
200k
businesses trust BrixChat
21K
in the world by amount of users
Chats, clients and requests on all your devices
Desktop app fixes errors in messages, remembers and suggests phrases, gets complete visitor info. Use notifications and don't miss any requests.
API for developers
Use the already developed code to embed the chat solution on your website or web app.
Web API ↗
Integrate JivoChat into your CRM or any other software
50+ ready made solutions
Save your support staff’s time
Brixchat chatbots can be integrated withthe websites, messengers and social media
Let chatbots respond to the frequently asked questions and allow your live operators focus on the complex customer needs
Combine all your messages into one all-inclusive app
Let your customers contact you in a way that’s convenient for them. Give your team the toolkit to provide quick and helpful responses.
65k+ live operators
communicate with
customers using
BrixChat daily
Since BrixChat chatbot integration, the number of leads has increased by 70%, and lead-to-deal conversion rate has increased by 15%. Now we do not miss a single message from customers even during off-hours
Head of Customer Service, Renaissance Life
Bring all your contacts to a safe location
Store personal data in BrixChat, not in your staff's phones
Brixchat chatbots can be integrated withthe websites, messengers and social media
Let chatbots respond to the frequently asked questions and allow your live operators focus on the complex customer needs
Take control of the correspondence
Monitor the communication quality by reviewing the saved dialogues
Social media and messenger accounts are your property
It is easier to prevent client data leakage than to cover the damages after it takes place
After switching our Instagram account to BrixChat, the sales increased by 30% in the first month and the customer loyalty improved notably. At the same time, the access to the account is securely protected: our live operators respond to messages through the BrixChat app, and only senior staff know the account passwords
Head of Internet Marketing, Avilon
Upgrade the customer service quality
Access the current statistics and analytics for each stage of the sales funnel
Monitor the work of your live operators
Review the response time, working hours, and employee activity for KPI analysis
Review the leads’ sources
Analyze where the inquiries come from and which channel is the most effective
Quality of service
Consider your customers' feedback to maintain a high level of service
Sales funnels
Find the weak spots at each stage of the pipeline and optimize the entire workflow to ensure the sales growth
Using BrixChat chatbot, 90% of requests are now resolved automatically, and deal conversion rate increased by 15%.
Head of Customer Service, Renaissance Life
70,475
websites around the world use BrixChat
Thanks to BrixChat, we can now easily contact our clients, and not disturb them with undesired calls.
Development Director, Peplos
With BrixChat, our operators now process more requests, since calls can only address one client’s need at a time, while with chats, the operators can communicate with up to 5 clients simultaneously.
CPO InDrive
Try BrixChat’s every solution
